Monthly Archives: June 2010

Learn to really listen.

A piece of advice from Steve Harris, former head of global communications at General Motors, in The Public Relations Strategist:

What do you expect from the next generation of PR professionals?

The only thing they’re going to have to learn is to really listen — to understand exactly what the objective is before they start acting.  They’re action-oriented; they’re ready to roll on a moment’s notice.  I try to slow them down and say, “Make sure that you understand before you go.”  Even in this day of 24-hour news cycles.  Before you start talking, you better understand what it is you’re talking about and what the issue is.

We agree.  In a time where communication can happen so quickly, and crises are lived by the second and not the day, many PR professionals do become reactive.  In reacting, your heart rate is increased, your adrenaline is pumping and your thoughts may not be as clear and as calculated as they could be.  Often for crisis tasks, you want to respond swiftly, but with strategy and process.  To listen means to take a step back — don’t assume and don’t react emotionally.  Rather take the time to consider the situation, its implications, and the most efficient and effective path forward.

Preparation, even on short notice, can improve the quality of PR communication immensely.

Under Embargo at ADA

The blogs have been all atwitter this week (pun intended) regarding the embargo policy at ADA.  Apparently, the embargo (below) lifts on June 26 – almost two weeks after the abstracts were posted online.

All meeting abstracts are governed by the American Diabetes Association’s Scientific Sessions embargo policy. An embargo means that information from any abstract or presentation may not be announced, publicized or distributed before the embargo date and time. This applies to all formats of abstract publication—including abstracts on CD, the hard copy Diabetes Abstract Book, online via the Association’s website, scientificsessions.diabetes.org, and other presentations.

As Ivan Oransky says on his blog, “In other words, all of those abstracts are freely available online, but no one can write about them…”

Many of the more prolific biotech writers, including TheStreet.com’s Adam Feuerstein, are taking to Twitter to talk about why it is that they can’t write about the abstracts.  Oransky makes the interesting point that analysts are not beholden to any embargo to make their stock picks.  Rather, the information is public, it will be used, and sadly journalists are the only ones unable to discuss it.

Like ASCO before it, ADA’s release of the abstracts online affords the market a sneak-peak at the data to be presented.  Why, then, are they uncomfortable with media use?  Wouldn’t it benefit them to have some interest ahead of the conference?

I guess we’ll never know.

FDA Online Guidance – TBD in 2010

The special assistant to the director of the FDA’s Division of Drug Marketing, Advertising and Communications (DDMAC), Jean-Ah Kang, told MM&M magazine that the FDA plans to answer questions related to the online promotion of drugs and devices this year.  Kang said to expect FDA guidance regarding such questions as what to do with the proliferation of social media.

According to Kang, “Guidances are meant to reflect  the agency’s current thinking.  It’s one way to elaborate more on a topic because sometimes there are questions.  Obviously our regulations did not anticipate YouTube and Twitter.”

MM&M explains that the guidance will address the following four topics:

1.   For what are online communications companies accountable?

2.  How can companies fulfill regulatory requirements, such as fair balance and risk information disclosure in space-limited media, such as search ads or Twitter posts, and tools that allow for real-time communications?

3.  What parameters apply to the posting or corrective information on third-party Web sites?

4.  When is the use of links appropriate?

The guidance will not, however, address the online reporting of side effects or AEs, which is under the jurisdiction of another office at the agency.  Of course, this guidance will certainly hope to clarify what should and should not be done by companies online and thus expand the opportunities to use online and social media in the most effective and appropriate way.

A new Genesis

The Economist explores the nature of synthetic biology in the article And man made life” in the May 20 issue of the magazine.

Discussing the recently unveiled first bacterium with an artificial genome, the piece picks apart the reasons for excitement and those for concern when approaching this undeniable achievement:

The risk of accidentally creating something bad is probably low. Most bacteria opt for an easy life breaking down organic material that is already dead. It doesn’t fight back. Living hosts do. Creating something bad deliberately, whether the creator is a teenage hacker, a terrorist or a rogue state, is a different matter. No one now knows how easy it would be to turbo-charge an existing human pathogen, or take one that infects another type of animal and assist its passage over the species barrier. We will soon find out, though.

It is hard to know how to address this threat. The reflex, to restrict and ban, has worked (albeit far from perfectly) for more traditional sorts of biological weapons. Those, though, have been in the hands of states. The ubiquity of computer viruses shows what can happen when technology gets distributed.

Thoughtful observers of synthetic biology favour a different approach: openness. This avoids shutting out the good in a belated attempt to prevent the bad. Knowledge cannot be unlearned, so the best way to oppose the villains is to have lots of heroes on your side. Then, when a problem arises, an answer can be found quickly. If pathogens can be designed by laptop, vaccines can be, too. And, just as “open source” software lets white-hat computer nerds work against the black-hats, so open-source biology would encourage white-hat geneticists.

Regulation—and, especially, vigilance—will still be needed. Keeping an eye out for novel diseases is sensible even when such diseases are natural. Monitoring needs to be redoubled and co-ordinated. Then, whether natural or artificial, the full weight of synthetic biology can be brought to bear on the problem. Encourage the good to outwit the bad and, with luck, you keep Nemesis at bay.

Read the full article here.