Monthly Archives: July 2009

In the Digital Age, a Good Business Needs a Good Web Site

This week, NPR will launch a remodeled version of its Web site — featuring faster updates, better design and more written content — in an effort to boost its competitiveness in a media landscape that is increasingly dominated by digital outlets. This move is a smart one. NPR, which was founded as a radio network almost 40 years ago, is claiming a spot amid the ranks of new media by remaining abreast of technological trends.

The site redesign aims to provide NPR’s audience with “an easier-to-navigate Web site that emphasizes written reporting over audio reports,” according to an article in the July 26 edition of The New York Times. In making this transformation, NPR is changing the way it does business in order to keep up with the times, demonstrating the importance of offering an integrated Web site in the digital age.

Whether you’re in radio or healthcare, your business needs to have a useful Web component in order to stay competitive and successful in the online era. Your clients and prospective customers want to see that your company has a professional and up-to-date presence on the Web.

At Russo Partners, we help our clients improve their online footing and tap into valuable online communities using the latest digital tools — from blogging to Twitter. We also guide companies through Web site upgrades that make their sites more media friendly and accessible — transforming the way that online audiences think of and interact with each business.

Today, staying current means maintaining a strong online presence. We can help you build one.

Organizing Outreach to Medical Device Markets

This month’s issue of Med Ad News discusses the differences between marketing pharmaceuticals and marketing medical devices, focusing on the audience considerations and message development involved in organizing effective campaigns for the latter.

In an article entitled, “So you want to market devices,” Joshua Slatko writes that the frequency with which new devices are developed — compared to the 10 years it takes, on average, for a new drug to pass through every stage of development — means that medical device marketers have less funding for their campaigns and less time to create them.

To overcome these hurdles, successful device markets organize early communication with physicians and the other audiences involved in deciding to purchase and use new products. Indeed, Slatko writes, “A good device sales force that is building strong relationships early on with physicians can also have its efforts magnified in a way that rarely occurs in pharmaceutical marketing – because the physicians themselves often become effective marketers of devices to their own patients.”

At Russo Partners, we have the experience and expertise to handle campaigns for both drug and device companies. Having worked with a variety of clients seeking to promote a diverse range of products and messages, our veteran PR counselors can organize and execute campaigns that are tailored to each client’s particular goals and target audiences.

We are currently running a campaign for a medical device company that is about to release a new product. Our promotional work has employed many of the tactics that Slatko mentions, including arranging tech-savvy outreach to patients, physicians and other audiences that might be interested in the product at hand. Because we started organizing our outreach and building relationships with physicians months before the device launch, we have a well-planned campaign in place to guide this new product to a successful start. We create the same careful campaigns for all of our clients, be they involved with pharmaceuticals or medical devices.

Staying Smart with Social Media

It’s 5 o’clock. Do you know what your employees are tweeting?

Today’s Wall Street Journal raises the issue of company confidentiality in the age of social media. Twitter, blogs and other networking tools have made it easier to keep employees and customers updated on what’s going on at your company, but the speed and high impact of these new vectors of communication mean that sensitive company information can easily end up before an unintended audience. In fact, WSJ’s Dana Mattioli reports, a recent survey of 586 U.S. workers found that 14% admitted to sending confidential company emails to outsiders.

The prevalence of these leaks highlights the importance of establishing protocols and policies to regulate all internal and external communications. As PR counselors, we can help our clients to develop effective communications policies that will do just that. Social media are powerful tools that can give your company an edge in the Web 2.0 world, but they can just as easily work against you without the right protocols in place.

New Perspectives on New Media

This week, Wired.com ran a “Dual Perspectives” discussion on the future of newspapers in the digital age.

In one column of the two-part piece, Douglas Wolk addresses the challenges that newspapers face as they try to remain both profitable and competitive while making their content available online — a landscape where most information is free. In the second article, Glenn Fleishman discusses concerns that the financial struggles faced by the newspaper industry are pushing many papers to cut back on investigative and local news reporting.

Fleishman and Wolk both conclude that the future isn’t as bleak as it may seem. Journalism will survive, they say, but not without adapting to the contours of the Internet age.

Fleishman describes how some newspapers are using nonprofit and ad-supported reporting to overcome the online hurdle, while Wolk suggests that papers look into developing mobile content and services that their readers will pay for. Both columnists point to innovation as the key to journalism’s future, but the newspaper industry isn’t the only one that needs to change to keep up.

Here’s a third perspective: The online shift that has posed such challenges for print media is also affecting the way we do PR. As the Web evolves and brings people more ways to communicate with each other, we gain new means for outreach — like Twitter and blogging — as well as new outlets to target on our clients’ behalf. Our campaigns aren’t limited to long-established papers and their online versions; we work to secure hits for our clients in blogs, podcasts and other emerging forms of new media. We also counsel our clients on how to improve their Web sites, build their presence in social media and strengthen their standing in Web 2.0.

The ways we receive news are changing and expanding, but by tailoring our business to change along with them, we can help our clients take advantage of the innovations of the digital age.

Pitch Perfect: Tips for Impressing Investors

In yesterday’s edition of The Wall Street Journal, Ty McMahan offers four tips from venture capitalists for making a good pitch. This is a critical skill for entrepreneurs with promising start-ups to fund. It’s also central to the IR and PR programs we create for our clients. For clients seeking to impress investors in the current financial climate, it’s important to communicate effectively:

First impressions matter. Gimmicks don’t work. Investing revolves around money, so dress and conduct yourself professionally.

Be prepared. Know your audience and your markets down to the specifics. Come equipped with a solid business plan and a detailed but concise presentation that explains it. The presentation should clearly explain how your plan will make money for both you and the investors behind you.

“Modesty doesn’t pay,” to borrow a phrase from the WSJ article. If you have done or are doing something well, talk about it. For example, if you or another member of the management team has successfully developed and launched a biomedical product, make sure your audience is aware of that experience.

Be honest. When your potential investors ask tough questions about your business plan, give straight answers. Be realistic about the challenges you expect to face.

Keep on the radar. Follow up after the initial meeting. If you make advances toward the plan you pitched, let your audience know.

In tough economic times, venture capitalists are very careful about where they invest. A company that sticks to these tips has a better chance of being heard above the noise.

Tough Times for Biotech and How PR Can Help: Tony Russo Talks to PR Week

Tony Russo, chairman and CEO of Russo Partners, is featured in a four-minute video interview with PR Week.  Follow the link below to hear Tony discuss the challenges facing the biotech industry and the ways that well-orchestrated PR can help companies through difficult times:

http://www.prweekus.com/Interview-Tony-Russo-chairman-and-CEO-Russo-Partners/article/139452

Good News for Amira

Amira Pharmaceuticals announced some good news last week: The company has pharmacologically matched the results of a study with a murine knockout model that identified a novel target for treating idiopathic pulmonary fibrosis (IPF). Amira’s findings have already been the subject of an article in BioCentury and two stories on Xconomy.

Over 14 days of treatment with an experimental drug candidate, mice experienced a 40- to 60-percent reduction in fibrosis and inflammation, suggesting that Amira is well on its way to developing an oral medication fit to be studied in a human clinical setting.

Amira’s announcement is an exciting one, but the media’s interest in the story isn’t based solely on the merits of the data. The hits in BioCentury and Xconomy result, in large part, from preliminary footwork done by Russo Partners and Amira to familiarize reporters with the IPF space and cultivate interest in Amira’s program before the preclinical data was announced.

Our strategy on Amira’s behalf has focused on educating our media contacts about IPF and Amira’s promising program, which may produce one of the first viable treatments for this debilitating lung disease. We also highlighted the team’s focus on the bioactive lipid space and ability to rapidly develop the program – both of which provided excellent support for articles.

In working to raising awareness of the company’s earliest stage program, our goal is unusual in the realm of healthcare PR. Reporters tend to focus on the most advanced compounds in a company’s pipeline. When faced with a pitch about a preclinical program for a company like Amira with multiple clinical stage programs, they  all wanted to know, “What’s so special about this preclinical program?”

Here is where our introductory outreach to reporters becomes important. We can answer that question by educating journalists about the bleak contours of the therapeutic landscape where Amira’s drug will land if it is approved.

Approximately 50,000 people in the U.S. are diagnosed each year with IPF, which is a chronic disease marked by the accumulation of scar tissue in the lungs. There are no approved treatment options aside from a lung transplant.

Amira’s drug targets a receptor called LPA1, which is involved in inflammation and wound healing. LPA1 was identified as a potential target for IPF treatment by researchers at Harvard Medical School, who published a paper in the Jan. 2008 issue of Nature announcing that LPA1-knockout mice were better protected from fibrosis and mortality than their control counterparts.

Within 14 months, Amira replicated these results with a small molecule. The speed of this turnaround was useful in piquing reporters’ interest in Amira. Russo Partners turned the company’s findings about their experimental drug into a much bigger story by situating the data within the bigger story of IPF and the void of available treatments.

By taking the preliminary steps to educate reporters about Amira and the IPF space, we can continue to set the stage with journalists for further coverage in the months to come.